Documentation

Customer-facing documentation for Itstabyl — the trust, operations, and architecture commitments that sit behind every scan.

Trust & operations

• Service Level Agreement — availability target, support response times, and credit schedule.
• Disaster Recovery — recovery objectives, backup posture, and incident communication.
• Data Retention — what we store, for how long, and how to delete it.

Architecture

• Architecture Decision Records — the why behind the structural choices in the Itstabyl pipeline.

Runbooks

• Failure-mode runbooks — what customers see and what to do when a critical dependency degrades (Clerk, Stripe, Resend, queue, database).

API reference

• Interactive API documentation — OpenAPI 3.1 spec, request/response schemas, and authentication details.

Methodology

• How the score is calculated — the complete mathematical methodology behind the Launch Readiness Score, every formula and invariant, independently verifiable.